Privacy Policy

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For You Therapy Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.foryoutherapy.co.uk 

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

OWNER AND DATA CONTROLLER

Ellen Waterer

ellen@foryoutherapy.co.uk 

THE TYPE OF PERSONAL INFORMATION WE COLLECT

We collect the following Personal Data from you:

• Identity Data may include your first name, last name
• Contact Data may include your billing address, email address and telephone numbers
• Technical Data may include your, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site
• Usage Data may include information about how you use our website
• Cookie Data information gathered by the use of cookies in your web browser.

WHEN WE COLLECT YOUR PERSONAL INFORMATION

Personal Data is collected in the following methods:

• Filling in forms on our website
• Communicating with us by phone and email
• Ordering our products or services
• Subscribing to our newsletter
• Requesting resources or marketing be sent to you
• Providing feedback
• Automatically collected Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you.

The Data is used to respond to your queries or questions about our services or products; as well as for the following purposes: analytics, linking to external social networks and platforms, SPAM protection and managing contacts, sending marketing messages and contacting the user.

We want to provide the best possible user experience for customers, and we use Data to allow us to offer to you information, products and services that are most likely to interest you.

The Data privacy law allows this as part of our legitimate interest in understanding our customers and delivering the best possible service.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting ellen@foryoutherapy.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored. 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and legal purposes.

Once the retention period expires, Personal Data shall be deleted.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at ellen@foryoutherapy.co.uk if you wish to make a request.